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A message from our Chief Executive
Gala is one of Britain's leading leisure gaming groups and is extremely well positioned to take full advantage of the eagerly awaited modernisation of gambling legislation in the UK.
However, what separates Gala from its competitors is a passionate belief in the value that people, both customers and staff, bring to the Gala brand. The "Gala Way" is a cultural belief that well managed and motivated staff deliver exceptional customer service which, in turn, delivers a sector leading financial performance for the Gala Group. In other words: "Happy Staff = Happy Customers = Happy Profits".
The "Gala Way" therefore starts with our drive to become the employment choice in the gaming sector and our staff then work with management to deliver outstanding customer service. We believe that our passionate belief in people leaves Gala well positioned to become Britain's pre-eminent leisure gaming group.
Neil Goulden Chief Executive |
